Privacy Policy

1. Introduction

Jamalsons Electric Co. ("we", "our", or "us") operates the website jamalsons.pk. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you place an order, create an account, or contact us:

• Name and contact information (phone number, email address)
• Delivery address
• Company name (for B2B customers)
• NTN/STRN (for B2B customers requesting tax invoices)
• Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on site
• Referring website

3. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Process Request for Quotation (RFQ) submissions
• Improve our website and services
• Send promotional communications (with your consent)
• Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Delivery partners to fulfill orders
• Payment processors for transaction processing
• Service providers who assist our operations
• Legal authorities when required by law

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.